This is the contents of my Letter of Agreement so you can look through what’s included in my contract, in your own time.
If you choose to move forward with my doula services, I will send you a personalised contract through a secure online eSignature portal for you to review and sign.
Birth Doula Service Agreement
Between: Tanith Forte (ABN: 54 300 404 724) ("the Doula") and Clients name ("the Client")
1. Purpose of This Agreement
This agreement is designed to create a clear, supportive, and respectful partnership as you prepare
for the birth of your baby. It outlines the services provided and ensures mutual understanding between
both parties.
2. Client Details
Client Name:
Address:
Contact Number:
Email Address:
Estimated Due Date:
Primary Support Person / Partner:
Name:
Contact Number:
Email Address:
Intended Place of Birth:
Name:
Address:
3. Package Selection
Please select your chosen package below
Signature Birth Package — $2600
◦ Initial 30-minute consultation
◦ Lifetime access to Together We Birth course
◦ 3 antenatal visits (up to 2 hours each)
◦ Birth plan preparation support
◦ Complimentary TENS machine and rebozo hire
◦ On-call support from 37–42 weeks
◦ Discounted birth pool hire ($250)
◦ Discounted birth sling hire ($50)
◦ Immediate postpartum support (up to 2 hours)
◦ 1 postpartum visit (up to 2 hours)
◦ Unlimited phone and email support (pregnancy + 3 months postpartum)
◦ Resource library access and referrals
I understand my package inclusions and that additional services and hire items will be charged
Complete Care Package — $3200
Includes everything in the Signature Package, plus:
◦ 3 postpartum sessions (3 hours each)
◦ To be used within 3 months postpartum
I understand my package inclusions and that additional services and hire items will be charged
separately.
Essentials Birth Package — $2300
◦ Initial 30-minute consultation
◦ 1 antenatal visit (up to 2 hours)
◦ Birth plan preparation support
◦ Complimentary TENS machine and rebozo hire
◦ On-call support from 38–42 weeks
◦ Discounted birth pool hire ($250)
◦ Discounted birth sling hire ($50)
◦ Immediate postpartum support (up to 2 hours)
◦ 1 postpartum visit (up to 2 hours)
◦ Unlimited phone and email support (pregnancy + 3 months postpartum)
◦ Resource library access and referrals
I understand my package inclusions and that additional services and hire items will be charged
separately.
Complete Care Package — $3200
Includes everything in the Signature Package plus:
◦ 3 antenatal visit (3 hours each)
I understand my package inclusions and that additional services and hire items will be charged
separately
4. Role of the Doula
The Doula provides continuous emotional, physical, and informational support throughout
pregnancy, labour, and birth.
This includes:
◦ Education for informed decision-making
◦ Labour positioning suggestions
◦ Natural comfort techniques (massage, breathing, relaxation)
◦ Emotional reassurance and encouragement
◦ Support for birth partner
◦ Birth environment support
◦ Birth plan guidance
◦ Photo/video support where appropriate
I understand what the role of a doula entails.
5. Scope of Practice
The Doula is a non-medical professional and does not:
◦ Perform clinical procedures
◦ Provide medical advice or diagnosis
◦ Replace your medical care provider
The Doula may support you in understanding options and communicating your preferences but
does not make decisions on your behalf.
I understand what is included in the scope of doula support. I understand that Tanith is not a
medical professional and will not perform clinical tasks, offer medical advice, or replace my care
provider.
6. Childbirth Education
It is important for you to be educated and knowledgeable in the process of your labor and birth to
achieve an empowered and satisfying birth experience. I highly recommend that you and your partner
complete all the modules in Together We Birth/Independent Childbirth education to gain a better
understanding of:
◦ Physiology of birth
◦ Labour expectations
◦ Breathing and relaxation techniques
◦ Mindset preparation
◦ Understanding interventions and associated risks
I understand that I am responsible for my own birth preparation and choices.
7. Availability
◦ On-call period: 37–42 weeks (38–42 weeks for Essentials Package)
◦ Available 24/7 during on-call for labour
◦ Appointments: Monday–Friday, 9:30 AM – 2:30 PM
The Doula requires up to 60 minutes plus travel time to attend your birth.
I understand and agree to Tanith's appointment times and on-call period
8. Backup Doula
There may be times when I am unavailable during your on-call period due to prior commitments,
illness, overlapping births, or unforeseen circumstances. In these situations, a trusted backup doula will
attend in my place to ensure you receive continuous support.
You will be introduced to two backup doulas during your pregnancy and will provided with their
names and contact details, so you feel comfortable and familiar with who may attend your birth if
needed.
If I anticipate any planned unavailability, I will provide advance notice and ensure a smooth handover
of your care.
In the event that you are unable to reach me after two phone calls within 15 minutes, you may
contact one of the backup doulas directly. We work collaboratively to ensure you are always
supported
I understand that Tanith may call on a trusted backup doula and that I will be introduced to both
backups and provided with their full details during pregnancy
9. Client Responsibilities
You agree to:
◦ Inform your care provider of doula support
◦ Communicate updates during labour
◦ Share relevant health information
◦ Engage in birth preparation
I understand that it is my responsibility to disclose relevant information to both my doula and care
providers to ensure appropriate and effective support
10. Communication & On-Call Support
Non-Urgent Communication
For general questions, birth planning discussions, or postpartum resources:
◦ Method: WhatsApp
◦ Hours: Monday to Friday, 9:00 AM – 5:00 PM
◦ Response Time: Within 24 business hours
Non-urgent messages are not monitored outside of business hours to ensure I am well-rested and
fully available for labour support.
On-Call Period
My on-call period begins at 37–42 weeks gestation (or 38–42 weeks for the Essentials Package) and
continues until the birth of your baby.
During this time, I am available 24/7 for labour and urgent concerns only.
If you believe you are in labour, please contact me by phone so we can assess your situation and
determine the appropriate next steps.
Labour Communication Protocol
If you believe labour has started or you have an urgent update, please follow this process:
a. Call me directly
b. If unanswered, leave a voicemail
c. Call again within 15 minutes
Text or WhatsApp messages should only be used after we have made initial contact by phone.
When to Call Immediately
Please contact me at any time (24/7) if:
◦ Your waters have broken
◦ You believe labour has started
◦ You are experiencing regular, intense contractions
◦ You are heading to or have been admitted to hospital
◦ You receive an urgent medical update or change to your birth plan
Backup Support
If you are unable to reach me after two phone calls within 15 minutes, please contact one of my
backup doulas:
◦ Michelle — 0419 571 387
◦ Bonnie — 0409 485 098
We work collaboratively to ensure you are always supported.
I acknowledge that I understand how and when to contact my doula, and that phone
communication is required for urgent or time-sensitive situations.
I understand and agree to follow the labour communication protocol outlined above. I acknowledge
that on-call support begins at 37–42 weeks gestation (or 38–42 weeks where applicable), and that
every reasonable effort will be made to attend if labour begins earlier.
11. Labour Communication & Attendance
Please contact me when you believe you are in active labour. At this stage, I can provide support,
reassurance, and guidance as needed.
It is important to keep me updated on any significant changes or developments, including cramping,
loss of mucous plug, rupture of membranes, or other relevant pregnancy-related changes.
When you require my attendance, you or your partner must contact me by phone. If I attend during
early labour, this may impact my ability to provide continuous support during active labour when you
will need me most.
Please allow up to 60 minutes for my arrival, in addition to travel time.
I will meet you at your chosen place of birth (home, hospital, or birth centre) and remain with you
for the duration of labour and birth unless extraordinary circumstances arise.
You are responsible for informing your care provider in advance that you have engaged my services
as your doula to ensure smooth communication and avoid any misunderstanding upon arrival.
I understand my responsibility to communicate clearly and promptly during labour
12. Changes to Birth Plans & Services
Birth is unpredictable.
If your birth plans change (including induction, caesarean, or other interventions):
◦ Tanith will continue to support you within her scope
◦ Your package may be adapted where appropriate
◦ Full fees still apply unless otherwise agreed
Support may shift (e.g. more prenatal or postpartum focus), but your care remains.
I understand that services may adapt if my birth plans change.
13. Miscarriage or Pregnancy Loss
In the event of miscarriage or pregnancy loss, Tanith will offer full emotional support and
compassionate flexibility with your contract.
You may choose:
◦ A partial refund for any unused support,
◦ Or the option to hold your deposit for future pregnancy support—whichever feels most
comforting and right for you
This does not void the agreement; Tanith will still honour any support already provided and remain
available for debriefing or emotional care if you wish.
I understand that in the case of miscarriage, I can choose a refund for unused support or carry
forward my deposit for future care.
14. Caesarean Birth
In the event of a Caesarean birth, I can continue to provide support in theatre, with permission from
your care provider.
• Hospital policies generally stipulate that only one support person can be present in theatre.
Therefore, if you feel you would benefit from my presence, you will need to request an additional
support person from your care provider at the time.
• If your care provider does not agree, then I will stay with you until you are taken through to
theatre and then pack up your belongings ready to be relocated to your room on the ward.
I understand that Tanith will still support me should a caesarean become necessary
15. After the birth
I will provide immediate support following the birth for up to 2 hours.
• During this time, I will offer any assistance that is required such as encouragement, breastfeeding
support, and/or bonding photos, while also respecting and protecting your right to uninterrupted
bonding time with your new baby.
• If your baby requires admission to the Neonatal Intensive Care Unit (NICU), then I am able to
remain with you, while your partner goes with your baby, so that you are not left unsupported.
I understand that Tanith will provide me with support for 2 hours after the birth
16. Postpartum visit/visits
Within 14 days of your birth, I will schedule a postpartum visit to debrief your birth and answer any
questions or concerns you may have.
• I can provide support and information on baby care, breastfeeding, settling, and helpful tips to
make things easier for you, in addition to referring you to any external support services you may
require.
The Complete Care Package includes an additional three postpartum visits (up to 3 hours each).
These visits are tailored to the Client’s needs at the time and may include, but are not limited to:
• Birth debriefing and emotional processing
• Newborn care education (as requested)
• Support with newborn care to allow rest and recovery for parents
• Gentle breastfeeding support and guidance
• Babywearing education and assistance
• Meal preparation within the home
• Light household tasks (laundry, dishes, general tidying)
• Errand assistance
• Attendance at appointments (as requested)
• Support with establishing family sleep routines
• Referrals to appropriate community support services
I understand that the services offered in the postpartum visit/visits
17. Additional Services & Fees
This section outlines services and fees that fall outside the inclusions of the selected package. All
additional services are subject to availability and must be agreed in advance where applicable.
1. Additional Appointments
Any additional prenatal or postpartum appointments outside of the selected package inclusions shall be
charged at a rate of $200 per two (2) hour session.
Additional time beyond the agreed session duration will be charged proportionally or as otherwise
agreed in writing.
2. Extended Postpartum Support
Where postpartum support sessions are included within a package, any additional postpartum support
requested beyond those inclusions will be charged in accordance with the Additional Appointments fee
structure outlined above, unless otherwise agreed.
3. Birth Pool, Equipment & Hire Items
Hire items (including but not limited to birth pool, birth sling, TENS machine, and rebozo where not
included in the selected package) may be provided subject to availability and will be charged at the
applicable hire rates as advised at the time of booking.
The Client is responsible for the safe use, care, and return of all hired equipment. Replacement or
repair costs may apply in the event of loss or damage.
5. Travel Fees (if applicable)
Where significant travel is required outside the standard service area, additional travel fees may apply.
Any such fees will be discussed and agreed with the Client in advance.
6. Payment Terms for Additional Services
All additional services and fees are payable in accordance with the following terms:
◦ Invoiced upon delivery of service, unless otherwise agreed
◦ Payable within the timeframe specified on the invoice
◦ Must be paid in full prior to or at the time of service delivery where applicable
The Client acknowledges and agrees that any services outside the selected package inclusions are
not included in the package fee and will incur additional charges as outlined in this section
18. Emergency Situations
In the event of an emergency during pregnancy, labour, or postpartum, Tanith's priority is the safety
and wellbeing of you and your baby.
If a situation arises where urgent medical care is required, Tanith will call emergency services (e.g.
ambulance) and transfer care to the appropriate medical professionals.
This may occur even if it differs from your birth preferences or planned approach.
I understand that in an emergency, Tanith will prioritise contacting emergency services if required.
19. Confidentiality
Your personal information will be kept strictly confidential and handled with care.
However, you acknowledge that information may be shared in the following circumstances:
◦ With your consent
◦ If required by law
◦ If there is a concern for your safety or the safety of others
◦ With a backup doula if required for your care.
All photos, stories, or identifiable information will only ever be shared with your written consent.
I understand how my information may be used and protected
20. Refund Policy
The 30% deposit paid upon signing this Agreement is non-refundable.
If the Doula is unable to attend the birth due to unforeseen circumstances (including illness)
and a suitable backup doula is unavailable, a refund of 50% of the total package fee will be issued.
The remaining 50% will be retained for services already provided.
No refunds will be issued where:
◦ The Client fails to provide reasonable notice or adequate time for the Doula to attend
◦ The Client declines the attendance of a backup doula after the Doula has already
provided more than 15 hours of support
◦ The Client elects not to proceed with Doula attendance after engagement
No refunds will be issued in the event of a Caesarean birth, including elective Caesarean.
In the event of an elective Caesarean birth, services will continue in an adapted format as a Positive
Caesarean Doula support service.
The Client acknowledges that birth is unpredictable and that the Doula cannot guarantee any
specific outcome. The Client is responsible for their own preparation, education, and decision-making
throughout pregnancy and birth
21. Payment Information
Payment of all fees must be made by DIRECT DEBIT to:
• BSB: 066-001
• ACCOUNT: 1157 8891
• ACCOUNT NAME: Tanith Forte
• DESCRIPTION / DETAILS: SURNAME, FIRST NAME
Schedule of Fees
Description Amount Due
Deposit 30% of package fee Due on acceptance of service
agreement
Balance 70% of package fee Due by Week 36 of your
pregnancy based on your E.D.D
22. Acceptance of Service Agreement
I agree to pay the non-refundable deposit of 30% of selected package fee for Doula Services
as offered by Tanith Forte. I agree to pay the balance of the fee by Week 36 of my pregnancy.
Date (36 weeks):
By signing below, you confirm that you have read, understood, and agree to the terms of this agreement.